Nuvozil Delivery Policy

At Nuvozil, we strive to ensure that your locally made products reach you in perfect condition and on time. Below is our delivery policy:

1. Delivery Timeline:
   Once your order is placed, the supplier will prepare your product. After the product is ready, Nuvozil will manage the delivery. Please allow up to 2 weeks from the time the product is ready for delivery to be completed.

2. Delivery Areas:
   We currently deliver to all regions within [your specified delivery zones]. If your location is outside our standard delivery zones, please contact us to make special arrangements.

3. Order Tracking:
   You will receive updates about your order’s status via your Nuvozil account and email. A tracking number will be provided once the product is dispatched for delivery.

4. Delivery Charges:
   Delivery fees may vary based on the product size, weight, and delivery location. The total cost will be displayed at checkout.

5. Missed Deliveries:
   If a delivery attempt is unsuccessful, our team will contact you to arrange a second attempt. Additional charges may apply for repeated failed deliveries.

6. Damaged or Missing Items:
   If you receive a damaged item or your order is incomplete, please report the issue within 48 hours of receiving the product. We will work with you and the supplier to resolve the matter promptly.

7. Contact Us:
   If you have any questions regarding delivery, feel free to reach out to our support team.

Thank you for choosing Nuvozil! Your support helps us champion local creativity and craftsmanship.